Terms and Conditions

Conditions of Entry

We want all guests to enjoy an inspiring and memorable visit. By entering Haven Gallery you agree to follow these Terms and Conditions along with all instructions provided by staff.

Be curious. Be cool. Be respectful with the art.

Tickets and Entry

All visitors must hold a valid ticket purchased online or at the venue.
Please review your ticket details carefully before purchase. Changes of mind, incorrect selections or personal circumstances do not qualify for refunds.
If you miss your booked session time, we will try to accommodate you, but we cannot guarantee entry into a later session.

Behaviour and Safety

Haven Gallery reserves the right to refuse entry or remove any person whose behaviour is unsafe, disruptive or disrespectful toward staff, other visitors or the artworks.
Guests under 16 must be accompanied and supervised by a parent or guardian at all times.

Venue Rules

Food and drinks are not permitted inside the gallery.
Please follow all staff instructions to ensure a safe and enjoyable experience for everyone.

Photography and Respect for Artwork

Photography is permitted unless otherwise indicated.
Please avoid touching installations unless clearly designed for interaction.

Refunds and Cancellations

Tickets are non refundable except where required by Australian Consumer Law.
Missed sessions cannot be refunded.

Accessibility

Haven Gallery aims to be accessible to all visitors. Please contact us ahead of time if you have specific access needs.

Liability

Visitors enter the venue at their own risk. Haven Gallery is not responsible for loss, damage or injury except where required by law.

Contact Information

For questions about these Terms and Conditions, contact us at:
hello.havenbyronbay@gmail.com